Hotel Des Augustins - Aix-en-Provence

The location of the hotel was excellent - It is in a wonderful part of AIX for access to all restaurants sights and shops. It is only a short walk to the bus station and convenient to the Hertz car rental.The front desk staff are all very helpful.

Our room was on the street side. If the window was left open during the night it was noisy, especially between 12 and 2 am and again between 5 and 7 am. When we closed the window and put on the air conditioner it was very peaceful. We were amazed how sound proof the windows were. I would like to say, as a woman, I found the painting in the lobby offensive and inappropriate as it appeared to portray two men sexually assaulting a woman. This would be the only reason that I have reservations about refering others to this hotel. (I work in the field of public health - we are quite sensitive in Vancouver regarding stigmatizing art.)

It was very convenient to be at the centre of town and the staff were very helpful and friendly

We thought this hotel was a complete dump and rather dark and gloomy. Only the entrance hall seemed at all like the description on the web. We definitely didnt think it was worth the price paid

Great location, just off the Cours Mirabeau. Easy 5-10 min. walk from the bus station. (Arrived on the TGV train and took the shuttle bus to the bus station city center) The front desk was very friendly and helpful. The lobby, beautiful, and the rooms were nice and quiet. Several bakeries nearby (within 2 blocks) for breakfast on the go. Restaurants and shopping all around.

I enjoyed my stay, staff was very friendly, helpful and kind. The building is wonderful. This is my second visit and I will return again!!!!!!!!!

No, my stay was perfect!!!!

Excellent location, friendly staff

All tv channels are in French, not even a news channel in English. The rooms are a bit small.

A very good city central location in a location quiet at night. Good air-conditioning. Civil staff. Reliable wifi.

Central position yet quiet ambience.

I only gave the hotel a "fair" for cleanliness because our carpet was dirty upon our arrival. Otherwise, my husband and I loved the hotel and the staff was very helpful.

Insufficient electrical sockets in the room and no shower cutrain in the bathroom

The location is ideal for hanging out in Aix. The staff was helpful and courteous. Very nice bathrooms in the rooms.

The only difficulty we encountered is that the lock on our children's room door would not engage. The staff showed them how to jiggle the key in the lock but they never were able to make it work properly.

The hotel used to be a church in the 12th century and it can be seen from its interesting architecture. The lobby is beautiful and the rooms were spacious and comfortable.

nice hotel with history to it...good central location

no close parking that we could find

we were only there for a very short time so we didnt do any sight seeing as we have been there before a beautiful place and shall return at a later date.

not able to make tea or coffee in the room no face cloths

In a former convent, historic atmosphere with all the contemporary convenience, welcoming and knowledgeable staff, very good breakfast, nice rooms, big bathtub, quiet and in the historic city

This is the second time I have stayed at the Hotel Des Augustin, the staff on both occasions were charming, helpful, the location is first rate as it is a few steps into the main shopping area of Aix, for a comfortable and relaxing stay I could not reccomend this hotel enough.